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ku*dos (koo'doz) Acclaim or Praise for Exceptional Achievement.

Testimonials for Monster Auto Parts

 


I just installed my towing mirrors on my Duramax...AWESOME!!! They work great and make my HD look even cooler.

thanks, Mark M


Thank you, you guys are awesome!!!!!! THANK YOU BUNCHES!! Sharon


Thank you for your prompt e-mails, very impressed, will definitely order from you in the future and recommend you to other folks! can't wait to get the towing mirrors!
 
thanks again,
Amanda

Thanks for the great turn-around and outstanding service. I will be recommending you to my friends.
 
GEORGIE


Hi Barb,
          Thank you so much for your quick response and for taking immediate action in my case. I truly appreciate the great customer service. Thanks so much again. Have a great weekend as well.
                                              Jaminath


Hi, Barb:
Thank you so very much for the fast service.  When we require more parts, we will be sure to utilize your company. 

Thank you, again!
Anthony


Just wanted to give you a big thanks for your service!


Needed a replacement driver side window for my Ford Focus 2002.  Ordered it quick off your website for a great price. 

Got it super fast within 2 days to the west coast.  Installed it that evening.  Everything fit well and looks like stock.

Saved me a bundle of $$$ and hassle of dealing with the local dealership. 

Will definitely order again if I need a replacement part and let my friends know….

Thanks!!!

Theresa


Thanks! Perfect fit, price, shipment, easy 10 minute installation. *KMarshall
 


I really hand it to you folks, the order arrived today. It was just ordered yesterday. I've purchased a lot of parts around the country over the years and never had service like this. KUDOS TO YOU! Mike


Hey, now that is great service, thanks for the quick reply!
Thanks so much~ Andrea


Pardon me, I'm a little overwhelmed. As a 60 year old man I have not witnessed this type of business process in over 40 years. I cannot ask for better service and integrity. You will hear from me again. Thank you
 
Jerry

Dear MAP,  Thanks so much for your help & service . The “ window regulator “ for my 1998 Buick is a perfect fit and I was able to “ gloat “ over the price at my local  auto parts store !! Their price at 230.00 , your price at 60.00 !!!    Thanks again ! Steve


I recently bought replacement headlights for a 97 chevy lumina. They were here the next day and fit perfectly. This is the
First time I've used your site and I will certainly use it again. Thanks! Kirby

I got my towing mirrors. They look great on my Silverado! I was very surprised to get them so
quick and at a great price.
 
thank you very much,
Paul


I got my replacement mirror this afternoon. Awesome, fits perfect looks like the original and for the best price as well, I recommend you guys.
 
Griffin
 


Thank you.
Part arrived in 3 days...best price I found...excellent quality
 
Pete G.

Good morning. I received my part. It fits, works and its bright too. It's all about safety.  I'll be ordering more parts soon. If possible, please send me a booklet. Thanks! Damon


Part received, installed and working perfectly! Another fine job by you guys! Thanks, Michael
 


Thanks Barb,
 
You guys Rock as a company. Better than expected customer service.
 
Mike

Barb,
Nice to know we still have great companies out there like you guys.  I look forward to purchasing replacement auto parts from you in the future, you will be the first place I check in the future.
tom

THANKS AGAIN FOR THE MIRROR FOR MY 2005 CHEVY CAVALIER, THE PART FITS PERFECT AND YOU GUYS HAVE A QUICK ORDERING SYSTEM! -Greg


Received My order  THANK YOU!!!!!!!!!!!!!!!!!!!!! for your fast response!!!!!!!!!!!!!!
 
me likeeeeeeeee
 
Fred

Thanks for the mirror, ordered it on Monday, received it Tues morning- how fast is that?
 
very pleased w the item, easy to install
 
Gerry


JUST WANTED TO SAY I ORDERED DOOR HINGE PINS FOR MY 2001 GMC TRUCK. I INSTALLED THEM A FEW DAYS AGO. I WANTED TO THANK YOU FOR THE FAST SHIPPING AND THE PRODUCT WORKED GREAT AND I DID NOT HAVE TO BUY NEW DOOR HINGES AS THAT WAS WHAT THE GM DEALER SAID I HAD TO DO TO REPAIR. THANKS AGAIN DAN


Thank you for such great customer service, I will defiantly recommend Monster Auto Parts to my friends and consider you first for my auto parts needs.

Thank you,

George


Hey folks, thanks a lot for your fast and speedy service. You're the best!!! Got my order just an hour ago and already have my new lights on my Pontiac...Thanks to you folks. I will recommend Monster Auto Parts to all of my friends here in the Ozarks. Thanks again.
 
Richard

This part is awesome, installed very easily and I'm very happy with it.
 
Thank you,
 
- John R

Thanks for the prompt service, the auto parts work fine.  Your store is now in my Favorites...PO Box 692!

I just want to thank you for your great service.  Aside from how affordable your prices are, I was expecting to receive my mirror in about 5-7 days and I rec’d it in 2!!  I have told all my friends about your site and hopefully whenever they need a part, they’ll be ordering it from you (I know I will).  Thanks again J!!! Nykole

Thanks for the part it worked out great. you can count on a call when I need some more parts
                      Thanks!
                                Mike

Barb,
I just wanted to thank you for correcting my order and getting the correct part out to me so fast.  You exemplify customer service.  Have a great day and thank you once again!

THANK YOU!

ERIC


hello barb
 I have not yet received the package. i did track it via the ups web site and it said it should arrive here on the 31st by end of day. thank you for working with me on this situation. you guys are awesome on customer service and your shipping is phenomenal.

Thank you for your help with this.  If I need parts again I will order from you.  Great customer service! ~*~Mary~*~


Received today and installed. Fits and is exactly what was needed.
 
Thanks,
Roger


Much thanks guys how do you do it?! I ordered tue 7th of June received on June the 8th of June before 3pm wow wow wow really

Kudos to you! Johnny


Thank you for the excellent service. Rcvd the part today and installed. Wow 24 hours from order to install. Did the trick and I'm back in business


just received the new headlight lens I just ordered them this past Saturday and got them Wednesday and installed them they look great and I was very pleased with the quality and the price was unbeatable I'm so glad i found your website I will be doing future business with you

Thanks again Eddie


received order to day thank you your a life saver with the pricing I will be
doing more business with you thanks again mike

 


Order arrived today...talk about fast service...wow!
-Doug


Hi, Thanks for the quick response and mailing. Received
and installed myself, so simple, it surprised me.
It looks good on my 2005 Malibu (with a Z).
Again thanks.
John


I have received my order. I have installed both ordered parts. They fit perfectly and installed easily. I am quite pleased with ordering from Monster Auto Parts
as every step was user friendly and customer service exceptional.
 
Thank you,
Tom

Thank you for the prompt service. I received the part in less than 48 hours.
 Had it installed OK and works great!
 
HL


Dear Monster Auto Part.
I got the part in two days, installed it, it was a perfect fit. Great
Job!
John


Barb, Thank you so much for your patience and persistence in this matter.
 
The parts arrived in perfect order and have been installed restoring the vehicle to it’s original appearance and function. We are very pleased with the service from your company and the quality of the products delivered. Our best to all of you at the Monster. You can trust that we will refer others to you.
 Ann

Hi Barb.
 
Just wanted to thank you.
Spoke to you yesterday and ordered the parts for my 1997 Chevy Cheyenne 1500 Series Pickup and received the parts today at 7:25pm.
Now I call that fast service.
 
Thanks-Keith

Want to thank you for the turn signal assembly for my 1997 Chevy 10 pickup. it saved me a lot of money.  I was quoted a price of $900.00. I did it myself for less than $100.00
Thank you
Wayne

Dear Barb,
 
Thanks so much, and I'm sorry that this happened, but I really appreciate your response, both in promptness and content.  If there is a site that you'd like me to write a favorable review, please name it and I'll be happy to do it.
 
thanks again,
mike

Thank you for the prompt and excellent response as well as the prompt delivery of the part I ordered. I will call on you for my next needed part on this ride. Have a great day and again thank you
Darrell April/2010 
Buick Regal Coupe Outside Door Handle Gloss


Hello,

I just wanted to thank you.  A little over a week ago I ordered the 2007-2008 Toyota Tundra Extendable Towing Mirror, Power, heated with turn signal to replace the standard heated rearview mirrors on my Crewmax (we have an RV trailer and I really needed the tow mirrors).  I was skeptical at first because your price seemed too good to be true; I saved over $200 from a dealer cost.  Then the speedy shipping, excellent packaging for care-in-handling, and quality product exactly as shown on your website, converted me to monsterautoparts.  Thank you very much for providing quality products at simple incredible prices.  I will recommend monsterautoparts to everyone I know who is in need of parts.

Jon 4/10


Great, thanks. I appreciate your assistance with this matter. I must say, I received the shipment quicker than I have for anything that I have ever ordered .

Thanks again...................................... Gerald Apr.2010  Dodge truck mirror


Received my order and I couldn't be more pleased. The lenses fit perfectly - same quality as original and you saved me a couple of hundred bucks.
Thanks!!!
Jack April 2010 
  2000-2006 Ford Taurus Head Light - Headlight -Lens, Housing and Side Light (PAIR)


A replacement would be great.  Please let me know how to send the first one back to you.
Thanks,

I received the return postage today in the mail.  I will to it a UPS site this Saturday for return shipment to you.
Thank you so much for the rapid reply in sending the correct drivers side window regulator for the 2001 Ford Focus SW.
I will be sure to or all my automobile parts from Monster Auto Parts.
Again, thank you. Bonny 4/10
 

Thank You Barb!
 
Your customer service is awesome!  I will definitely use Monster in the future and recommend to friends.

Cody 4/10 Ford Explorer 2002 Mountaineer Power Mirror W/o Puddle Lamp


Hi Barb -
 That is really great news!  That's what I call GOOD service!  I will definitely be ordering any other parts I need for my Truck from Monster Auto Parts and also pass the word along to my friends about your excellent customer service.
 Thank you very much!
 Dave   03/10                           2007-2008 Toyota Tundra Extendable Towing Mirror, Power, Heated With Turn Signal

I ordered my part from you on Monday, March 1st and Barb told I should get it at the end of the week.  Today is Wednesday, March 3rd and I have already received it!!!!   Thank you.
When I need parts again, I will be calling you!
Thank you again
MIke  03/10                                      1988-1994 Ford Tempo, Mercury Topaz Turn Signal Side Light

Just wanted to thank you for your quick response and shipping the chevy s-10 3rd door handle...received it yesterday, and it's on the truck today...
Thanks again.
Jeanne March 2010

I just received it...........it's great.
Thank-you!!   Alan February 2010 
   2006-2009 Ford Fusion Mirror Power Heated with Light 


Hi Barb
Thank you!!!
again WOW on the service

Thank You I got the Headlights on Thursday and installed them that afternoon.  They sure make a big difference. I drove the car later that night to get gas and I sure could see much better.  Toyota wanted $278.72 per Headlight plus installation.  I will know where to go the next time I need Parts for my 1999 Solara. 
Thank you so much. 
Sincerely,
 
David Jan. '10  
  Solara Headlights


Oh, that's great!  Thank you for your great service!
Chris Jan 2010 
   2008 Ford Mustang Power Mirror


Just wanted to take a quick minute to say how nice it was for you to handle
my return the way you did. I'm very leery ordering off the internet. When
the part came in, the service tech realized the computer board was broken,
not the multifunction switch. (maybe he should spend more time learning to
diagnose instead of guessing! LOL)I called for a return #, the woman was
very pleasant! My refund was prompt! I will be using you again.
Your now in
my favorites.

Thanks again for a great experience. GREG JANUARY 2010!


You are awesome! I'll buy ALL my parts from you and tell ALL my friends! Happy New Year!
Kurt Jan' 2010 
 Jeep Grand Cherokee Mirror Power Heated


Thank you very much. That was easy.
 
Happy New Year!
Sheri January 2010

Suburban Tahoe Yukon 99-02 Silverado Sierra Mirror Power Heated


You have already exceeded my expectations. Beautiful site. Very helpful for me. Best on the Internet for what you are doing. Extremely informative. Will call you in the New Year for parts for my 1999 Trailblazer as the lighted switch for 4x4 is acting like Christmas tree lights blinking on and off.etc.
 
Marcel December of 2009

Thanks for the fast service. I will be doing more business with you.
Dale December 2009        Ford Explorer Expedition Power Window Switch

Hi Monster,
 
You really don't know how much I appreciate your business this holiday. I
was unable to get my truck inspected due to the blown out brake light. The
dealer was going to charge $265.00 for the part and $50.00 for the install.
I found your website and the amazing price for the exact same part. Your
shipping was within 3 days and extremely professional service. You made my
holiday. This was the first time ordering from an online auto part store,
so I was skeptical. I will definitely tell my friends and family about your
business and I will be ordering from you in the future. The purchased part
is working perfectly!
 
Merry Christmas,
David   
    Chevy Suburban w/ Liftgate third/high mounted brake lamp assembly


Barb ,

Thanks for your quick response to my problem , it has been a pleasure doing business with you.
Thanks again and have a safe and enjoyable Holiday.
Dan Dec '09      
 Blower Motor fan Assembly Cadillac Deville


Thank you for answering my inquiry.  I have found the headlight assembly kit that I need about 45 miles from my home and they will be getting it in tomorrow.  I think we spoke on the phone yesterday and you were very helpful.  Thank you for your assistance though.  I have kept your Web site for future reference as I always prefer to do business with someone as nice and as helpful as you were on the phone. 

Happy Holidays,

Sharon / December 2009


Wow - love the service, thank you Barb!
I'll know tomorrow if I need to get these or if mine can be mended.
Noah Dec. '09
 

You have definitely exceeded all of my expectations. The order was shipped right away and I received it in great condition thanks to the packaging. The OEM headlight replacements for my 2000 Ford F-250 fit perfectly and helped make my 10 year old truck look good as new. The only true "Yellow" headlamp solution!  Thanks for the great value and outstanding service.
 
Merry Christmas and a Happy and Prosperous New Year
 
From and Old Spartan who now lives in the South!
 
"GO STATE"! "GO GREEN GO WHITE"!

Fred MSU '72 Farmhouse Fraternity DECEMBER 2009


Hi, Got my 2001 silverado tailgate bezel today, nice part rubber cushions an all
fit like a glove, GM wanted $38.00 for that absurd, thanks for the fast delivery and fair price! sincerely yours Gary 12/2009


Thank you for your prompt response. I will certainly recommend you
to my friends and family.
 
Jan December '09
Jeep Grand Cherokee Window Regulator W/ Motor


I received the side view mirror and I just wanted to say it fit great.
Perfect match. Little bit of a pain attaching the wire for the power
mirror, but I eventually got it installed.
 

David  Dec 2009 Toyota Corolla Side View Mirror


Hi Barb,

I just wanted to confirm that I did receive my replacement part on Wednesday and finally got it installed today.

I want to thank you for making the exchange process so painless. Three business days from email to having the new part is excellent service! I am very glad I did not go with the lower cost competitor back when I originally ordered these from you.


Thank you - just got them via UPS GMC Jimmy Mirror

 
Ken Nov. '09
 
 GO MICHIGAN !  

 


Hello Barb,
    I can't thank you enough for all you've done. I still think you're the greatest.
Best wishes

Bernie. November 2009 Oldsmobile Silhouette Headlights   Oldsmobile Silhouette Park Signal Lights
 


I received the parts yesterday. Thank you very much, It was a pleasure doing
business
. Chris Nov. '09


Thanks, Barb . . . I appreciate the way  everything was handled, and I'm definitely going to spread the word that this is a great place to shop.
  - Rosemary  11/2009 S10 Blazer Mirror

Thank you Barb!
I appreciate the
exceptional service.
Best regards,
Sean 11/09


DEAR BARB,  THANK YOU FOR THE GREAT CUSTOMER SERVICE, I HIGHLY RECOMMEND MONSTERAUTOPARTS TO ALL MY FRIENDS.  YOURS TRULY, BERNARD  November 2009


WOW !  UPS just left, is this fast service or what, you guys and gals are just great......Couldn't be happier! David Nov '09
 


Thank you very much! :) Tammy November 2009


Got it. Thank you very much. Wasn’t expecting a response on Sunday. Great customer service.

Lynn November 2009


You guys are great! THANKS!

Todd November 2009


Barb,
Thank you so much!
Brian November 2009

Hello Barb,
    Thank you so much for your help. I look forward to installing the new headlights.
As I said, I'll be letting all who are interested about MonsterAutoParts. I'm really glad I found you.
Sincerely,
Bernie November 2009

Thank you for getting back to me so quickly.  I appreciate your assistance!
 
Regards,
Sheri 10/09
 

I don't know how you did it.  I ordered this part from you on Monday morning.  Received it Tuesday afternoon in Mesa, AZ.   Thanks for the excellent service.  I will recommend you to my friends.10/09


Barb,
 
Again, thanks......I'm VERY pleased with your
customer service.10/09


I received my taillight about noon and had it installed by my local garage
by1pm. Thanks for the
prompt attention. John, Florida.10/09


Barb,
 
Thanks, for all your assistance.  You have made me a lifelong customer of monsterautoparts.com.  Once more thanks for the speedy response.10/09
 
Varona

Thanks for the prompt shipment and communication.  Will surely remember you when needing parts!  Have a good weekend.10/09


Barb,
 
Wow. I'm impressed. Thank you for making it so incredibly easy to address this issue.
 
You never know when dealing with some outfits on the Internet - thought we might have to jump through some hoops.
 
You can count on me coming back in the future.
 
Best Wishes,
Brandon Oct. 2009


Thanks for the fast response on the failed regulator. I really appreciate that. Thanks especially to Barb, for treating me as a valued customer! October 2009


Thank you so much for your help Barb, I appreciate the GREAT Customer Service.
Dave Utah October 2009

Good morning, Barb, and MAP has made mine much better. It's the mother-in-law's car that has the problem window.
 
And a heartfelt "Thank You" for the outstanding service your firm has provided. In economic times such as these are it's the one thing that any company can do to elevate itself above all others. The outstanding customer service which your firm obviously provides now and in the past makes a difference and I'll tell all I know about you. Having been in retail sales and service for over two decades, it's great to see that firms such as yours continue to make customer service such a priority. It's becoming more rare everyday and that costs firms business.
 
Thanks again for your service and please feel free to use parts or any of my correspondence for your reworked kudos page...or if necessary, I'll write a new one and post it, if you'd like. Just let me know or do the customers just post there? Please advise.
 
Best of luck for great retail business for the remainder of 2009 and hopes for a bright business future for Monster Auto Parts' 2010.
 
CNiepert
 ILLINOIS Oct 2009

Thanks for combining these orders.  You guys are awesome! 10/09 Chevy Truck Mirror...GMC Truck Outside Door Handle...Isuzu Fog Light


Thanks so much!!  You were very helpful and pleasant on the phone when we spoke the other day.  Also, I had a quick question and called back the same day and spoke to a man names Wayne, who was also very helpful and pleasant! 
 
Your company has been great to deal with both this time and the first time when I purchased the regulator for my Lincoln LS. 
I've already put good words in to my friends and family about Monster Auto Parts
Sincerely,
Sharon Oct. 2009

Thanks for the prompt shipment and communication.  Will surely remember you when needing parts!  Have a good weekend.  Sept 09 Impala Mirror


Barb,
 Wow. I'm impressed. Thank you for making it so incredibly easy to address this issue.
You never know when dealing with some outfits on the Internet - thought we might have to jump through some hoops. 
You can count on me coming back in the future. 
Toyota Solara Headlight & Toyota Solara Turn Signal Light
Best,
Brandon September 2009


Hey Barb, received the new replacement part, installed it and all is fine!
Thank you for your prompt attention and wonderful service!
Rod 09/09


Great and fast service I appreciate that. My headlights were out and lenses smoked!!! ya'll saved the day. Thanks Barbara

Best Regards'
Kenneth 09/09

Barb,
 
Thanks, for all your assistance.  You have made me a lifelong customer of monsterautoparts.com.  Once more thanks for the speedy response. Aug 2009

Just wanted to say THANKS for the great service.  The replacement parts fit perfect.
Fast delivery service is appreciated also.  Your prices can't be matched.
I have recommended your WEB site to all my friends and Family.   Keep up
the good deed that you are doing to help out hard working Americans.
THANKS AGAIN!!

Dave 08/09


Thank you for your prompt delivery of the rear LeSABRE window regulator that I purchased last week for my 2001 Buick LeSABRE. On the day that ups was to deliver it I decided to give the door work a try.  I had just finished removing the inner door panel and removing the broken regulator when ups arrived with the new part. I had no trouble installing it and the job was done! The repair shop had quoted me $454.00  to do the job. (they charged $38.00 to diagnose the problem). By the way, I am a 74 year old woman with arthritic crooked fingers, think how easy it would be for a fit young man......$454.00 vs. $59 plus freight!!!  The only problem I encountered with installation was with removal of the upper bolt that secured the original part .  The nut had been tightened enough to mash in the surface material around the bolt and left about 1/8 inch less space between the window and the inside surface than was needed to remove the original part without breaking the window behind it. A slight prying outward with a screwdriver of the surface material where the bolt was solved the problem. Thanks again Sue 08/09

I just ordered a part (order # 023785).
 You have the most user friendly website I've seen in many years, if not ever.  Short succinct statements.  No confusing verbiage or distracting sidebars or pop ups.  Great experience!
 
I shopped other sites that had about the same shipping cost but added up to $7 for processing - how dumb do they think we are?
 
Also, for my item, your price is absolutely the best.
 
Sincerely,
James 08/09

 I received my auto part in excellent condition and in the time you promised. 
Thank you and I will continue to order from you.
Tom 08/09


Thank you.  I honestly did not expect a full credit and I sincerely appreciate it. I will continue to use your site as needed and also recommend your site to others.  Not many companies do business this way any more.     
Thanks again.  Terri 07/09


Just thought I would let you know.  I purchased a 93 Ford Ranger Fuel Fill Assembly from you for my truck and it worked great!  The local Ford dealer wanted $420.00 for the same thing.  You saved me $300!  Thanks!  Terry  Goshen, IN


Dear MonsterAutoParts,
 
I just wanted to let you know how truly impressed I am with your service. As you can see below, I ordered two tail light assemblies for our 2000
Jeep Cherokee. The internal circuit boards that control the brake lights on our old tail light assemblies went out, and with no brake lights, we had to park the car to avoid getting hit from the rear.
 After a quick Google search, you guys proved to have the best price, and I was prepared to wait at the very least a couple of weeks before being able to drive the car again. Also, having been burned before by ordering auto parts online, I had in the back of my mind that the parts would come in - and not be of a good quality, or even worse, be the wrong parts and have to be returned.
As your web site states, you "exceeded my expectations". Just a few moments ago, I installed the tail light assemblies, and we can safely drive our vehicle once again! I appreciate your promptness in taking care of my order, and in delivering the right parts at a great price!
 I now have a new "bookmark" in my web browser: 
Monsterautoparts.com
 The next time I need anything, your online store will be the first place I look!
 
Take care and thanks again,
 
David 07/09


I was skeptical of the price vs. quality, but after checking with the BBB,
other on-line review sites, and your own web site.....I placed the order.
I ordered a right side (passenger)
headlight for a 2002 Montana. The order
was placed after 9pm on Wed (July 1). The shipping notice was received on
Thur. (July 2), and UPS delivered it on Friday (July 3). The part is perfect. Exact match. All adjustment screws work. The lens
is DOT approved. The mounting points match exactly. All for about $200
less than the dealer. My only regret is that I didn't order both
headlights. At this price, I
should have. By the way, great job on packaging (double boxed). And you amazed me that
the shipping point really was Alpena, MI. I was guessing that you were
acting a as clearing house for orders. I've been singing your praises to all my gear-head friends. I didn't have
to use it, but your written return policy is what sold me.
 
Paul T. - Warren, MI


I would like to compliment you on your prompt customer service.  I ordered this part Thursday and it arrived today (Monday).  I really appreciate the speed with which you filled my order.  You also had the most reasonable price and shipping charges that I was able to find when I was looking for the part.
 
Thank you very much for your help. 
Lisa 07/09

Thanks. I appreciate your quick response!
Good customer service and good prices...
Looks like I found a good auto parts site!

Thanks,
Wade 06/09


Barb,
Thank you very much for your help. Your company has been great and I will recommend you guys for any parts they need. Wayne 06/09


Barb,
I thank you and Monster Auto Parts so very much for the courtesy shown me in trying to get me the part I needed.  Although  I could not use the part ordered, rest assured when other parts are needed I will be contacting Monster Auto Parts .
Sincerely, Hugh 06/09

Thank you very much -your company has definitely made a new friend in me!

Frank 06/09


THANKS FOR GREAT SERVICE, WORKED OUT GREAT. BUD
06/09


Yes, I did receive my package Friday.  Thank you for the follow up and I appreciate doing business with Monster Auto Parts. 06/09


Wow! not only shipped but received.  When the box arrived today I could not
believe it.  This level of customer service is without equal.  This is my
first interaction with your company but certainly not the last.  When I
need any part I will come to you first.  This experience will keep me as a
customer and send referrals to your company.  Whoever made this policy
understands business and what customers wish they get but almost never do.
Thanks you so much.  Sincerely, George 05/09
98
Corvette convertible with Z 51
2000
Grand Caravan


Hi;
The part was received and it is perfect.
Thank You
Regards John 05/09


Barb, Thank you for your help in getting this part. Your time and effort was appreciated.  Works great.
Dave 05/09


Thank you so much for the quick response, I will be doing more business with Monster Auto Parts for taking care of me in a professional manner.

Scott 05/09


Just a short note to thank you for your great service and pricing.  I received
my
High Mounted Brake Lamp Assembly today and installed it in less than 5 minutes.
My repair shop (Firestone) quoted $317.14 for parts and labor for this replacement.
For a total of $109.90 (included shipping)
Monster Auto Parts saved me $207.24!  Thanks for
providing such a great product and value in such tough economic times.  Monster Auto Parts will
be my first choice on all my automotive needs.  Again a big thank you!
 
Sincerely, Paul 05/09


Barb-
Got here yesterday and fit PERFECT!! Thanks again, you guys are the best!!!
David

Thanks for your good work Barb. I will order from MonsterAutoParts again some time.
 Leonard 04/09

Barb-
Thank you very much for the quick response and great service.  It is refreshing to see a company stand behind their sales.  I will let you know when the new Chevy tailgate cables arrive and how they fit the truck.  Thanks again for great customer service and such prompt resolution.  I will be sure to recommend Monster Auto Parts to all of my truck buddies and bloggers.
Thanks Again,
David 04/09

I want to thank Barb for her help in replacing the defective Window Regulator. The replacement arrived and I installed it. It works perfectly.
Thanks again for your prompt service.
George 04/09

Barb hi, thanks for the great transaction & fast shipping. The window
regulator assembly
fit and worked fine. Thanks, Bill's C / A 04/09


Thank you for your product. It arrived very fast, would recommend you to friends and will use you in the future. Again thank you Chris 04/09


Hello Barb, I just received the replacement part for my Ford Explorer arm rest, thanks very much for the great service.. I never expected a complete part, only needed the latch. Thanks, Garry 04/09


Received on 3/25/09.......GREAT SERVICE......THANKS!!


hi there, just wanted to thank you. my name is Susan and I ordered the Buick century turn signal switch from you. of course the cheaper one is in stock now all over the place. but after two orders from two competitors that ended in a refund due to backordered I just wanted to get the part here. the part you shipped showed up perfectly fine. the ups driver brought it right into my covered porch. the part was installed by the dealership yesterday and solved 70%  of the problem. unfortunately, it needs a ignition switch to fix the other problem. but the turn signal switch is in and beautiful.  I HAVE TURN SIGNALS AGAIN AND HIGH BEAMS!!!!!! Yahoooo!!!!.  I just wanted to thank you. I am glad I ordered the part from you and didn't wait hoping the lower price item would come in. I felt better just getting the part here and you were still less expensive than the dealership that wanted almost 600.00 for the same part not installed. I just wanted to send you a compliment. your phone assistance was great and you made a frustrating situation more bearable. people are always quick to complain but don't take enough time to compliment when they are happy about something. so my hats off to you . thank you from a satisfied customer.
best regards - Susan  :) 03/09

We got our shipment yesterday ... thank you so much!  I wasn't expecting it to really be here THAT soon - not to mention your prices were GREAT!!  I definitely know where to send my friends when they need a part from now on ... thanks again!! 03/09


Hi;
Part received,
30 - 40mins installed.
Saved $100s
Thank you very  much.
Matt 03/09
1998-2003 Dodge Durango 2000-2004 Dakota Rear Window Regulator


JUST A QUICK NOTE, I JUST WANTED YOU AND YOUR COMPANY TO KNOW THAT I RECENTLY PURCHASED A WINDOW REGULATOR FROM YOUR COMPANY ON THE INTERNET. I RECEIVED THE PART TODAY AND HAD THE SHOP INSTALL IT IN MY 2007 GMC ENVOY "DENALLI". I CHECKED AROUND AND A DEALER REPLACEMENT WAS $400.00. AND I COULD NOT FIND ONE AT THE LOCAL SALVAGE YARDS, BUT THE ONES THAT THEY DID HAVE, THEY WANTED $75.00 FOR. I BOUGHT A BRAND NEW ONE W ITH A ONE YEAR WARRANTY FROM YOUR COMPANY FOR $100.00. EVEN MY FRIEND AT THE BODY SHOP WAS SO IMPRESSED WITH THE PRICE AND QUALITY THAT HE ASKED ME FOR YOUR WEB-ADDRESS FOR POSSIBLE PURCHASES OF OTHER PARTS. I HAVE BEEN WITH THE (Name Removed) POLICE DEPARTMENT FOR OVER 17 YEARS AND BELIEVE ME I KNOW THAT ATTA-BOYS ARE VERY RARE AND FEW. WELL, ATTA-BOY GUYS (GOOD JOB). THANKS, JOHNNIE -PLEASE PASS THIS NOTE ALONG TO EVERYONE AS I KNOW FIRST HAND IT TAKES A TEAM TO DO A QUALITY JOB AS YOU ALL HAVE DONE. AGAIN, ATTA-BOY GUYS. 03/09


I got the parts on time & in good condition, you all are doing a great job 02/09...

Thank for your quick response and action.  I appreciate all of your help with this issue.  This type of response and resolution exceeded my expectations.  Thank you for your great customer service!! 02/19


Barb:  Wow, thanks for the quick Action! Dave 02/09


I received the window regulator, installed it, and it works great. Thanks 02/09


I recently made my first and second purchase (both in the same week) from MONSTER AUTO PARTS, INC. and was very pleased in the price, delivery time and how easy it was to place the orders.  Both orders arrived within one day without any extra delivery charges.  The first order was a headlight for my 2000 Honda Accord SE and I was quoted by my local Honda dealership the price of $200 for the part and $150 to install.  I was fortunate enough to have friend install the light for me………...…light and installation, a mere $100.
The second part was the motor for the auto-window and again the savings was amazing……………..this time I saved over $300. 
Thank you from a very satisfied customer!
SanDee 02/09

Thanks Barb, appreciate your quick help w/this!  Will let you know how it works out.....Jim


 I received my headlight from you guys today. The service was amazing! My headlight is everything I could have imagined, exactly like he original. I would just like to thank you once more, and tell you that you are doing a wonderful job, with the lowest price!! I will definitely be doing business with you in the future.
Thanks,
Josh 02/09

We ordered a driver door motor about a month ago. The first motor didn't work. You sent another. We were very satisfied with the second motor and your customer service. This is the reason we are returning customers. Thanks. 02/10


Thanks
installed the part - works fine
Five Stars
Dennis 02/09

Outstanding service!  I will be sure to keep your company book-marked under favorites.
Thanks again!! John 02/09


I got a very good price on the part I need for a truck repair from you.

Several months after installing it the part started messing up.

You honored the warranty on the part with no problem.

Anyone can get you a cheap price and claim service.

The true measure of a quality business is when something fails more than when something works.

You had a replacement part in my hand in about 24 hours.

A fantastic job.

I recommend your site all the time.

Thank you.

Albert 01/09


 I wanted to thank you for the timely delivery of my regulator/motor for our 2004 Jeep.
The parts arrived and installed with no issues.
Thank You
Thomas 01/09

Thanks for the merchandise and promptness with shipping it out to me.
Pleasure doing business with you! Glennita and Roger 01/09

Hello, I appreciate the response I got from you, it's really nice to do business with people like you.
I am sure that I will come back. Thanks for all your help. Jes 01/09


Thank you for your speedy delivery,
I installed the parts today and am so happy to be able to get our of my car,
without having to open the window first..
thanks again,
Michael 01/09

My name is Harold and recently I had been having trouble with my headlight switch in my truck. Well I searched the web for a new one. In doing so I came across your website. Well I ordered one on Monday. Today which is Saturday I already received it in the mail and it worked perfectly. I just want to thank you for the great service.
Your a class act. Thanks again Harold 01/09


Barb – thank you so much.  I am very impressed with your company’s service.  I will use Monster Auto Parts again and will also make recommendations to my friends.
Thanks again and happy new year.
Terri 12/08


Excellent.  Thank you for the quick response.
Patrick 12/08


You guys are awesome.  I never expected to get this part as quick as I did. 
You would have thought that I had
over-nighted it. Thank you so much. 
If I need anything else, I'll will be coming to you first.
Tim 12/08


Good Morning Barb,
Just to let you know, I did receive the
door handle I ordered.
Thank You and Happy Holidays! Mark 12/08


Hello Barb,
Thanks a million - you are great!
Happy Holidays and Godspeed,
Parveen 12/08


Greetings Barb - you have provided GREAT customer service, thank you. I
received the replacement part, installed it this evening and it works as
expected, good to go.
Thanks again. Merry Christmas to you and your family.
Joseph 12/08


Thanks Barb!  I appreciate the quick response.
 Happy Holidays!
Mark 12/08

Wow!!!  Thanks Barb!!!
Brent 12/08


Thanks Barb - very excellent service.
Joseph 12/08


Wow, Barb thanks!  Your the best!  Great customer service!!!!!!
Elizabeth 12/08

Thanks so much -- it arrived soon after your e-mail, and is now happily
installed in my van. Appreciate all your help!
--Lydia 12/08


I would like to thank you for the sale of the window regulator, it fit right in, and worked great!
I will do business with your company from here on out!
Thank you for saving me over $385.00!! plus labor!.

Sincerely,
Jeff
10/08


I had order  1  629113 1997-1998 Ford F150, 1999-2000 Ford Super Duty Truck Turn Signal Switch $49.95. For my truck on Wed Oct 8th early in the morning and it was delivered Friday afternoon.  It didn’t take much to install and worked great.  I wanted to let you guys know that I will keep you in mind and tell others about your company online.  I’m really impressed with how quick it was to go on your site, order the switch and how fast I received it with no problems.  You saved me a lot of time and money instead of going to Ford and having them do it.   Thank you
Scott
10/08


 I did not know if this will get to the right people, but....Thanks.
The part fit perfectly and the price was great. The local
Dodge place wanted
$465 to replace the
motor and regulator. Your part and a hour of my time....
You made my 16 year old daughter very happy. Thanks again!
10/08


 just wanted to say thanks. The window regulator for my 2000 Chevrolet Silverado was delivered very fast and fit just like the original. Priced right
 
Thanks again,
 Joe
9/08


Dear Barb,
After dealing with another I-Net Autoparts Co, I was extremely surprised and please when a few minutes ago I received my
cooling fans from UPS two days after ordering them!! my phone calls to your company were promptly and professionally handled. Start to finish this has been a genuine pleasure. 
 
So I had to take a moment and tell you ya made my day. I'LL DEFINITELY DO BUSINESS WITH YOUR COMPANY AGAIN! Because of you!
HAVE A GREAT DAY,
Ed
09/12/08

That is awesome, thank you for such a prompt response - I really appreciate
it!
Dawn
09/12/08


I just wanted to let you know that I received The window regulator for my 2003 Dodge Durango. I have to say dealing with Monster Auto Parts has been one of the best internet purchase experiences I have had and I buy allot off the internet. I shopped every car parts dealer on the web and nobody could help but Monster Auto parts. I asked a question via e-mail on Saturday and to my surprise I got a response on Sunday from Barb. She let me know the car part I needed was in stock and ready to go. I called the following Monday and Barb was extremely helpful and I had my window regulator in two days. The part was perfect and was one of the easiest installs I've ever done.
I'm sold on Monster Auto Parts! They'll be my first choice for parts for now on. The service is outstanding! Thanks Barb and thanks to the entire Monster Auto staff!
 
Your new customer,
Mitchell
NC 07/08


Thank you Barb, that is great to know. I appreciate the time you took to
help me with this and e-mailing me in the first place to tell me of the new
item.
I will be ordering a replacement motor for the rear passenger side in a
couple of weeks due to the fact that it failed on the 4th of July.

Hope you had a good holiday
     7/08                       Anthony


Barbara,
I just wanted to let you know, I received the replacement window regulator with motor and installed it, works great.
Thank you very much for you quick replacement part and no hassle One Full Year Warranty.
Thanks again 7/08

 I found Monster to have great prices along with fair and speedy shipping!  Great job Monster Auto Parts Staff!
Roger
6/08

Received part today, fast service and part works great, will highly
recommend you to my friends!
Thanks
Walter 4/08


Just to let you know that I received the correct mirror. Thanks very much for your help and assistance it was appreciated. I have added Monster Auto Parts to my favorites page.
Kent  April 2008

I want to express to you my appreciation for the quick turn around on my sales order #*******
I placed order on 4/15, you shipped on 4/16, order delivered on 4/18 and I installed both items same day.
I will definitely recommend you to all of my friends and family. And above all, you had the best price.
 Again THANK YOU VERY MUCH
Ray 4/08

great site, great prices
Walter April '08


Received the order today (04-24-08).  Right part and fits perfectly.  Thanks!
James
April '08


I just wanted to say thank you for your very fast service in filling my
order.  (I ordered the car part Tuesday and received it today, Friday.)  This
was my first order with
Monster Auto Parts.  At this point I'm very pleased.  I
will be happy to refer my friends to you.  Thanks again.
Jim
April '08


I installed the new turn signal switch yesterday and everything works great.
Thank you for all of your help.
David 12/07


You guys are the best....
Everyone once in awhile needs to know that they have done a good job...
Yes ,it wasn't a critical part but you did treat it as one
And I just want to thank you,
I will order from you again
Thank you,
Bob Nov 2007


I got my windshield wiper pump today thanks, works very well thanks Doug June '07


Thank you so much!  The regulator arrived yesterday and my husband got the window working and the door back together!!  Now we will enjoy our vacation!!
I will return the "right" regulator as soon as I receive the return tag.
Again, thanks for your speedy response to my problem.  When ordering parts off the internet, you're never quite sure about the company you're ordering from…I will highly recommend your company to my family and friends
if they need auto parts!!
Kris  June '07


Dear Sirs:
Just an email to thank you for the service on my recent purchase. Your phrase "wanting to exceed my expectations" was certainly true in this case. I have a 1997 Chevy Tahoe and the inside driver's side door handle broke from ten years of use. My truck has less than 80,000 miles on it and looks like new.  I didn't think I had a chance of finding this part in a million years, other than going to the dealer. Not only did you have the part. It was an exact match and worked perfectly. In addition, I received the part in 4 days. Pretty amazing and a tribute to your company. I will certainly remember your web site. Thanks again.
Ray  June '07

great service and fast shipping. will recommend to all. thank you. Vernon June '07


Hey,
      Just wanted to say thanks on the parts!! They were a perfect fit. I didn't expect to find both styles of man gaskets in the set!
    I'll be calling you up on some more car parts in the future!!
                                                  Garry "wrench" June '07

Thanks for the great service!
Larry, Fri, 04 May 2007


Just thought I would let you know my order came through right on time, and I am very happy with the product. Works fine and sure beats buying one at a dealer for $350!   Will be back when I need more parts.
 Thanks for the great service,
 Wally 5-01-07

I just wanted to drop you a note and tell you how happy I was with the turn signal switch part that I purchased from you.  My son is a new driver and we purchased a 1995 GMC Jimmy for him.  Of course after we purchased it we had many issues that needed to be fixed that became very costly.  It was a true pleasure to find your site on the internet with the part we needed at a very, very reasonable price.  This same part was offered to us by an auto parts store nearby and a Chevrolet dealership for $200 - $300 more.  We had a friend install it that does auto body and it is working great.  I also called and spoke to someone at your facility about shipping the part quickly and was happy when I received it in 2 days.  The person was very helpful and friendly.  The whole experience was wonderful and I will definitely keep you in mind in the future if we have a need to purchase auto parts.
 Thanks again :)
 Best Regards,
Cindy 4-27-07

Thanks for the prompt response.  Thumbs up on your web site!
David


Thank you very much. I look forward to dealing with you again.           John


Fast, personalized response…AWESOME!
Go Bears!


Thank you for your attention.
It Was received correctly.
I will recommend this web site to my friends for next Buying
Thanks!!


Barb,
Thank you and Thank Wayne for keeping in touch and on top of this for me.  If I need any auto parts in the future please know that I will look to you first.
Randy


I just wanted to thank you for the fast correction and resolution of the
wrong part problem. The new part was perfect.
Thanks again and Merry Christmas.
Gord


HI Wayne;
Rec my Timing cover, thank you very much for the good service.
Jack


Barb,
  Thanks for your speedy reply and for getting this all straightened out!
  sincerely,
Jason


I would highly recommend your company and your products to anyone.
Lanny
P.S. Our Auto shop at school is going to start ordering parts from you. See it pays to treat people right. Thanks


Hi Barb,
Thank you so much for the
excellent service.  I will be sure to follow the instructions below.
Best regards,
Dave


Thank you sooooooooo much !!!!
Tammy


Hello this is Garry ...I just purchased a right hand outside mirror for my 1999 Chevy S-10 Pick up... I am very pleased with the prompt delivery...quality, and price...Also it fit perfectly and works great!


Completely satisfied with part ordered, your service and follow up.
Thanks!


Hi, just a note of  thanks to you folks for sending out a replacement window regulator so quickly. Barb, you do your company proud. You have a great week also. 
Bill


Thank You,  I appreciate your quick response
Stephanie


Barb,
Thanks for your help and quick response.
Ed


Thanks for the prompt delivery - installed and looking good!
David


Thank you very much for your quick response and excellent service.
Chris

Hey, folks, thanx a lot.  Good deal, on time, and on budget! Really appreciate the quick return.
Hal


Thank you for getting back to me in such a timely manner..
Paul

Barb,
The UPS guy delivered the right side regulator.  Thank you so much for the prompt response.  I sent the LH regulator with him. 
I'm going to spread the word about your service and Monster Auto Parts!
Thanks again,
Mike

To whom it may concern,
    I just used Monster Auto Parts for the first time on Monday Feb 27th. I found exactly the part i was looking for. I found the cheapest price on the net. It is Friday Morning March 2nd, I have already received my part and had time to install it. The payment has already been processed and we are done. I find this kind of business to be rare on the net these days. I thank everyone at Monsterautoparts.com for making this a great experience. I will refer you guys to everyone i know and will always use Monster for any parts that i will ever need in the future.
Thank You - Caison

Dear Barb,
Thanks for your prompt response!
Jimmy


Barb,
Thank you for your quick response. I will tell all of my friends about the service you provide. You have made a customer for all of my future needs. Thanks again.
Glen

Dear Monster Auto Parts,
Thank you so much for the great quick service, I can not believe how fast I received my order, I had my auto parts within two days and was able to get my
Chevy truck up and running. Thank you all again and I will be back to Monster Auto Parts for more great auto parts.
Debbie, MI


YOU GUYS ROCK, BEST SERVICE I HAVE EVER GOTTEN FOR AUTO PARTS!
Bill, FL


Barb,
Thanks so much for the response and the great customer service. I would like to order the billet aluminum pull with bezel for $27.95. Do you need to send me a reference number so that I can order the part without being charged shipping? 
Thanks again.
Stephen

Dear Barb & Wayne,
I received my order today. Thank you for being so prompt. All the auto parts I received where correct. I look forward to using your company in the near future. You have parts I can't find anywhere else... And at a better price! Thanks again.
Sincerely,
Jimmy

Thank you very much for such timely responses!  The full amount was credited back into my account this morning.  I appreciate the help, and I'll be sure to come back to Monster Auto Parts for anything else I intend on purchasing for my truck in the future.  
Thanks again! 
 Ian

Just a note to say thank you for replacing a window regulator for my Dodge Caravan that had broken two weeks after I had installed a new one purchased from you folks. The woman I had spoke to on the phone said it would be no big deal to send a new one out the next day and lo and behold it arrived two days later. Thanks for standing behind your product
William


I just want to say thank you for the very fast delivery and excellent parts... It worked perfectly for me.. Very good website for auto parts... Will be ordering from your site in the future!!!!
Thank you; Richard


Just wanted to say thanks for the great service!! I got my 92 Buick headlamp today in less than a week and it's the exact part. I was a bit worried about doing this over the internet but I've already told my friends about this great transaction.
Thanks again!
Ron, MN


We have several warehouse locations to better serve you -Our goal is to have your replacement auto parts delivered within three business days. This is possible with 98% of all replacement auto parts shipped. However, if you need Next Day or Second Day Air Service we will be glad to provide you with a shipping quote. Please call  989-356-3515 or e-mail with your shipping needs.
 

Printable Customer Fax / Mail Order

E-MAIL
info@monsterautoparts.com
 

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All of our replacement auto parts
are New and carry a
1 Year Warranty


 
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MONSTER Auto Parts INC.

MONSTER Auto Parts
3165 Piper Rd
Alpena, MI 49707
989-356-3515