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SHIPPING AMOUNT
0.00 - 5.99 |
2.50 |
6.00 - 14.99 |
6.95 |
15.00 - 24.99 |
7.95 |
25.00 - 49.99 |
8.95 |
50.00 - 99.99 |
9.95 |
100.00 - 199.99 |
12.95 |
200.00 - 299.99 |
14.95 |
300.00 - 999.99 |
15.95 |
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MONSTER Auto Parts is proud to offer a realistic shipping fee schedule.
Most items ship UPS
Ground Service,
however some smaller orders
(door handles - switches) may be
shipped thru the US Postal Service via Priority Mail.
Please include your PO Box address (if Applicable) with your Physical
Address.
The
BEST WAY will be determined on an order by order basis.
We have several warehouse locations to serve you.
Our goal is to have your order delivered to you within 3 business days.
This is possible with 98 % of orders shipped.
First time orders - Shipping will be
to billing address only on all First time orders. If billing address
does not match on credit card your order may be delayed pending
verification.
Please provide your physical address and
your PO Box address (if Applicable) when placing an order.
Due to shipper restrictions, we cannot deliver to APO/FPO, U.S. Territories or International addresses.
At this time we do not ship to Alaska, Hawaii or CANADA
Due to shipping fees on oversized items all gas tanks / fuel tanks
require a $29.95 shipping fee.
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- First time
orders - Shipping will be to billing address only on all
First time orders. If billing address does not match on credit card
your order may be delayed pending verification.
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Shipping:
Upon receiving and approving order,
most orders are shipped out within 24 hours (Monday-Friday excluding
legal holidays); shipping time is approximately 2 to
7 business days (Monday-Friday excluding holidays).
Most items ship UPS Ground, FedEX, or the United
States Postal Service. MONSTERAutoParts.com will make the determination on an order to order basis.
Alaska And Hawaii:
Due to shipper restrictions MONSTERAutoParts.com
does not ship outside of the continental US. At this time we
are unable to process orders to Alaska or Hawaii.
U.S. Territories:
Due to shipper restrictions MONSTERAutoParts.com does not ship
outside of the continental US. At this time we are unable to process
orders to Puerto Rico, Guam, Virgin Islands Or Any other U.S. territory.
International Orders: MONSTERAutoParts.com is unable to process any credit cards or
checks issued or billed outside of the United States. At this time we
are unable to process International orders.
APO/FPO Boxes: Due to shipper restrictions
MONSTERAutoParts.com does not ship to APO/FPO Boxes. Please
provide a physical address. |
Damage From Shipping:
If Damage should occur during shipping please:
- KEEP THE BOX, PACKING MATERIALS AND MERCHANDISE.
- Call Monster Auto Parts at (989)356-3515 Monday thru Friday. We will file a
claim with the shipper and upon settling that claim we will ship
another item, this process usually takes 4-10 business days.
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MONSTERAutoParts.com ships with UPS,
FedEx and USPS, please provide your physical address and your PO Box address (if
Applicable) when placing an order.
Due to shipper restrictions, we cannot deliver to APO/FPO, U.S. Territories or international addresses.
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Payment Options:
- Shipping will be to
billing address only on all First time orders. If billing address
does not match on credit card your order maybe delayed pending
verification.
Use Our Secure On Line Shopping Cart.
Simply Use The "Add To Cart"
Button Next To The Item That You Wish To
Purchase. You can add or remove items with ease...all within a secure,
user-friendly interface. The details of your purchase, including all
prices and shipping charges, are clearly displayed prior to
checkout. MasterCard, VISA,
DISCOVER and
American Express are acceptable forms of payment for
online orders.
FAX or Mail: We Offer A Printable Order Form That You Can Fax
or mail To Us 24 Hours A Day at;
FAX To; (989)356-3221 - Or -
Mail To; MONSTER Auto Parts
3165
Piper Road
Alpena MI 49707
The order form may include your Credit Card Number - (FAX
or MAIL)
Your order will be shipped when payment is
received.
The order form may be mailed out with; Money Order - Cashiers
Check -
Your order will be shipped when payment is
received.Please be sure that all
information is legible and complete.
We accept Money Orders and Cashiers
Checks only.
At this time we do not accept personal checks.
Click
here for printable order form MONSTERAutoParts.com Customer Fax /
Mail
Credit Card: Monster Auto Parts accepts
MasterCard®
Visa® Discover® American Express®
Please ensure the billing address information is as it appears on
your credit card statement.
We are unable to accept internationally
issued credit cards.
If your shipping information differs from your bill to information,
your order may be delayed for verification. Due to shipper restrictions,
we cannot deliver to P.O. Boxes, APO/FPO, U.S. Territories or
international addresses. Please note,
If you need to cancel an order that has been processed but not yet
shipped, a 6% fee will be charged due to fees that are incurred for
processing your credit card. |
MONSTER Auto Parts offers a Full 1 year Warranty on all of our
products. MONSTER Auto Parts guarantees its parts to be free of
defects in material and workmanship for One Year on the original
purchased item. If failure should occur, simply call the MONSTER Auto Parts customer service desk to place a warranty claim at (989)
356-3515 Monday thru Friday 12:00am-4:00pm (EST) Please see our
return policy for more information. This Warranty is non transferable,
the original purchaser must own the vehicle on which the part is
installed. Proof of purchase is required for all warranty claims.
All warranties will be replacement of the same part only.
This warranty applies to vehicles registered in the 50 United States
and normally operated in the 50 United States.
WHAT IS NOT COVERED
This warranty does not include any costs involved in installation or
replacement of any defective parts nor does it cover failure resulting from accident,
damage, abuse or improper installation.
MONSTER Auto Parts nor Any of its affiliates SHALL NOT BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR COST ARISING FROM THE USE OF
OUR PARTS.
Some states do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights. You may also have
other rights, which may vary from state to state.
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RETURN POLICY
We want you to be completely satisfied with your purchase. If for any
reason you're not satisfied, simply return the item within 30 days of
order date for exchange (if available) or a refund of the purchase price
less shipping.
A restocking fee of up to 20% may be assessed on
non-defective parts. The original credit
card used for the purchase will be issued the credit once processed.
MONSTER Auto Parts cannot issue credit for non-defective items not returned within
30 days of receipt. Customer is responsible for return shipping fees. Returned parts must be in "as new"
re-sellable condition and shipped in their original package and shipping
carton.
Electrical Parts (switches, circuit boards, computers,
electronic components) are not returnable. Parts that are in a sealed
bag that state "non returnable if opened" are not returnable if the
bag is opened.
Damaged or Altered items are not returnable.
Alterations include but are not limited to; painting, cutting,
removal of studs/mounting bolts/clips/wires or any other part of the
item.
Cut to fit or Special Order items are not returnable.
If you wish to return a part: Please follow the Return Procedure as
explained below.
Return procedure:
- Call the MONSTER Auto Parts Customer Service Desk at (989)
356-3515 Monday thru Friday 12:00am-4:00pm (EST) to request a Return
Authorization Number (RAN) number. Or e-mail
info@monsterautoparts.com
(Without an RAN number, our
receiving department will refuse your return.)
- Your RAN number MUST be on the return label.
- Customer Service will provide you the shipping address to send
the returned item. Returns must be sent to the original shipping
warehouse location.
- Refunds will be issued once the parts are received, inspected
and processed.
- Returned parts must be in "as new" re-sellable condition and shipped in
their original package and shipping carton. We cannot issue credit for items that arrive
damaged or for items that have been installed OR altered in any way.
Proper shipping and associated cost, is the responsibility of the
customer.
- It is recommended that insurance is purchased for
any item returned with the US Postal Service. UPS
provides insurance up to $100.00
Credits to the original credit card used for the purchase will be
applied upon inspection and processing of the returned
item(s) but may not appear on your credit card statement for one or two
billing cycles.
Please note; If a part is
returned without an Authorization number, and/or proper
packaging (double boxed), and / or documentation or has been
altered in any way a re-stocking
fee may be applied of up to 25%.
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If you received an incorrect part: Call our Customer Service desk at
(989) 356-3515 Monday thru Friday 12:00am-4:00pm (EST) to explain the
error. We will then ship the replacement part as soon as possible. Your replacement part will be
shipped via ground service, we will not ship replacement parts via air
service.
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If you REFUSE Or miss a shipment: Shipped items that are either refused by
the customer or in the event continual delivery attempts fail, will be
returned to MONSTER Auto Parts and your order will be cancelled.
You will be credited for the
amount of the sale less a restocking fee up to 25%, less shipping. Please allow 2 weeks for
a credit to be issued. It is your responsibility to make
adequate arrangements with the shipping company to accept a shipment in
the event of a failed delivery.
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If you
enter your address incorrectly on your order: and UPS
must correct this error the UPS Correction Fee will be charge to you.
This Fee is $12.00. Please double check all information entered on your
order before you submit your order for processing.
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GLOSSARY OF TERMS
4x4 = four wheel drive
A/C = air conditioning
Anti Pinch = Associated with window motors - Window Up function only - To
Re-Set this feature: Start with the window fully down.
Press and hold the up button.
Continue to hold the button for 5 seconds after the window is fully up. This
action resets the anti pinch function. (up only)
Anti-Theft Glass = Dual
pane break resistant security glass
AWD = All Wheel Drive
Asm = assembly
Brkt = bracket
Composite = Head Light -usually with plastic lens -conforms to the front
of vehicle -uses small replaceable bulbs
Sealed Beam = Headlight -usually with glass lens -disposable head light
-when the bulb burns out the entire assembly needs to be replaced
Coupe = two door vehicle
Deck lid = rear compartment cover also known as trunk lid
DOHC = Dual overhead cam
DOT = Department Of Transportation
Direct bolt on = product is designed to fit into the original mounting points
Direct plug in = power operated item has a molded connector that is designed
to plug into the existing connector
EFI = Electronic Fuel Injected
EOC = Engine Oil Cooler
Fixed design = Item is stationary and does not move (generally associated
with mirrors)
Foldaway design = Item has a hinged point that allows it to be folded out of
the way (generally associated with mirrors)
FRT = front
FWD = front wheel drive
Halogen Lamps = Tubular lamps with electrical contacts at each end
HID = High Intensity Discharge headlights
Hatchback = Rear deck lid and rear glass of the car opens to expose
cargo and rear seating area
LH = Left hand (steering wheel is located on left side)
LHD = Left hand drive
Left hand side = Drivers side as you are sitting in the vehicle
OE = Original Equipment
OEM = Original Equipment Manufacture
OHV = Over Head Valve
POWER MIRROR SYNCHRONIZE PROCESS -
>>>
Quarter panel = rear side section of the car commonly referred to as the rear
fender.
Quarter mounted = mounts to the quarter panel (usually a tail lamp)
RH = Right hand
MFI = Multi Port Fuel Injected
Remote Manual = Adjustable with manual control (mirror)
Right hand side = Passengers side as you are sitting in the vehicle
RHD = Right hand drive (steering wheel is located on right side)
RWD = rear wheel drive
SAE = Society of Automotive Engineers
Sealed Beam = Headlight -usually with glass lens -disposable head light
-when the bulb burns out the entire assembly needs to be replaced
Composite = Head Light -usually with plastic lens -conforms to the front of
vehicle -uses small replaceable bulbs
Sedan = 4 door vehicle
SHO = Super High Output
SOHC = Single over head cam
VIN = Vehicle Identification Number (metal tag located under the windshield)
W/ = with
W/O = without
FREQUENTLY ASKED QUESTIONS
Are these new auto parts? Yes
all of our replacement auto parts
are brand new.
How do I tell left from right? Industry
standard defines right from left when you are sitting in the car looking
forward,
or standing behind the car looking forward.
Do you charge shipping? Yes, we have a very
realistic shipping schedule, please see our shipping rate information.
Do the parts have instructions for installation?
No they do not, most products are easy to change with a little knowledge of auto
repairs.
Can I change the part my self?
We recommend that you have some basic knowledge in auto repair and a repair
manual for your vehicle.
How do you ship? We ship most orders via UPS ground
however on small orders such as door handles we may use USPS priority mail,
Monster Auto Parts will make the determination on an order to order basis.
How long will it take to get my order?
Most orders received before 3:00pm EST are processed the same day, UPS takes 2-5
business days in most cases.
Do you offer the part listed as "black" or "primer" in my
color? No we do not, however most items are paint-able by the customer
or a body shop.
Are the parts factory or aftermarket?
The listing will state origin; "Replacement" (= aftermarket) or "OEM"
(=Original Equipment Manufacturer).
Will the aftermarket part look and fit the same as
original? Yes, aftermarket companies take great care to duplicate
OEM appearances, finishes, fit and function.
Do you ship internationally? No,
Due to shipper restrictions, we cannot deliver to
P.O. Boxes, APO/FPO, U.S. Territories or
International addresses at this time.
What if I need to return my order?
Please see our return policy.
LEGAL
WARRANTY/LIABILITY DISCLAIMER
THIS PUBLICATION IS PROVIDED -AS IS- WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. IN NO EVENT SHALL MONSTER AUTO
PARTS.COM, MONSTER AUTO PARTS INC., WAYNE'S AUTO OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DAMAGES, OF
ANY KIND, UNDER ANY THEORY OF LIABILITY, ARISING OUT OF USE OF
THIS PUBLICATION. MONSTER AUTO PARTS.COM MONSTER AUTO
PARTS INC. ASSUMES NO
RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THIS PUBLICATION OR
DOCUMENTS REFERENCED BY OR LINKED HERETO.
GENERAL NOTICES
Information herein is subject to change without notice.
Except as otherwise indicated herein, with respect to any
particular portion, file, or document, any person is authorized
to view, copy, and print this document for private noncommercial
use subject to the following conditions:
1. Any and all trademarks, whether or not accompanied by notice,
as used herein are the property of their respective owners,
including, but not limited to, MonsterAutoParts.com, Monster
Auto Parts Inc.
2. This authorization may be revoked at any time, and any use
hereunder shall be discontinued immediately upon notice from
MONSTER Auto Parts.
3. Recreation of any substantial portion of the contents of
this site for use with, or as, another site is prohibited.
4. Alteration of the contents hereof is prohibited.
5. All Intellectual Property rights of MONSTER Auto Parts,
and others contributing to or referenced herein, are reserved by
the owners, and no license, express or implied, is granted
hereunder. |
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This website and all of its contents are copyrighted.
Images are property of their prospective owners. None of the images herein may
be duplicated, transmitted or copied in any means. All images have been
encrypted with micro print. No content may be duplicated, transmitted or
copied in any means.
We reserve the right to change or discontinue any part
number at any time. We reserve the right to change prices at any time without
prior notice. We will not be held liable for any typographical errors.
Your Personal Information Is Private
MONSTER Auto Parts is serious about protecting our customers’
personal information. You can always browse our site without
providing any personal information. Monster Auto Parts does not
sell, rent or trade your personal information, including phone
numbers and e-mail address.
While doing business with you, we
information, such as your name, home address, vehicle and email
address. We will not sell, rent, trade or give away individual,
personally identifiable information entered on this site to any
party not associated with your order. We collect such information so that we can process
orders, personalize your shopping experience, or send you the
information on your order.
Monster Auto Parts uses a 100% hard
wired network (including computers and phone system), never
wireless, to protect your personal information.
Online Orders
MONSTER Auto Parts collects credit card information from
you to process purchases from the site. Reputable third-party
financial institutions handle our credit card transactions.
Whenever you transmit credit card information and other personal
information through our site, the numbers and letters are encrypted
with state of the art 128 bit encryption, making it nearly impossible for the information to be
stolen or intercepted. To protect your security, we do not allow you
to store your credit card number from session to session.
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