Wednesday, July 15, 2009

"Dear MonsterAutoParts,

I just wanted to let you know how truly impressed I am with your service. As you can see below, I ordered two tail light assemblies for our 2000 Jeep Cherokee. The internal circuit boards that control the brake lights on our old tail light assemblies went out, and with no brake lights, we had to park the car to avoid getting hit from the rear.

After a quick Google search, you guys proved to have the best price, and I was prepared to wait at the very least a couple of weeks before being able to drive the car again. Also, having been burned before by ordering auto parts online, I had in the back of my mind that the parts would come in - and not be of a good quality, or even worse, be the wrong parts and have to be returned.

As your web site states, you 'exceeded my expectations'. Just a few moments ago, I installed the tail light assemblies, and we can safely drive our vehicle once again!

I appreciate your promptness in taking care of my order, and in delivering the right parts at a great price!

I now have a new 'bookmark' in my web browser:

The next time I need anything, your online store will be the first place I look!

Take care and thanks again,



"I was skeptical of the price vrs quality, but after checking with the BBB,
other on-line review sites, and your own web site.....I placed the order.
I ordered a right side (passenger) headlight for a 2002 Pontiac Montana.
The order was placed after 9pm on Wed (July 1). The shipping notice was received on
Thur (July 2), and UPS delivered it on Friday (July 3).

The part is perfect. Exact match. All adjustment screws work. The lens
is DOT approved. The mounting points match exactly. All for about $200
less than the dealer.

My only regret is that I didn't order both headlights. At this price, I
should have.

By the way, great job on packaging (double boxed). And you amazed me
that the shipping point really was Alpena, MI. I was guessing that you were
acting a as clearing house for orders.

I've been singing your praises to all my gear-head friends.
I didn't have to use it, but your written return policy is what sold me.

Paul T. - Warren, MI"